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Manage Responses

How to watch, sort and reply to received applications

To manage candidate responses, open a vacancy from the Dashboard or the Vacancies page.

Watch Responses

Select a candidate from the list.

Use the arrows at the top of the video player to switch between answers. On a mobile, swipe right.

Additional information provided by the candidate appears below the player, including their email address and a downloadable CV (if submitted).

If there's an issue, click Problem with Video below the application to report it to our support team.

Sort Responses

Responses are organized into three tabs: Unsorted, Liked, and Disliked.

Use the Like / Dislike buttons below the player to move responses between these tabs.

Note: You can't delete individual responses, but they will be removed when the vacancy is removed.

Review AI Assessment

For each response, VideoApply provides an AI-generated assessment to help you with initial screening.

When you select a candidate from the list, you will see an AI Assessment panel below the video player.

The panel includes:

- Total Score — overall score out of 10

- Summary — a brief written overview of the candidate's performance

- Breakdown by question — a score and a detailed explanation for each answer

- Evaluation criteria — expand this section to see what the AI was looking for

Note: AI may make errors or miss subtleties. The AI score is an advisory output only. A human recruiter should always review the AI analysis before making a hiring decision.

Reply to Applications

You can contact candidates directly through VideoApply — they will receive your message via email.

Note: Candidates cannot reply to your messages sent through VideoApply.

You can send a message to one or multiple candidates at once if their responses are in the same tab.

To reply:

  1. Open the tab containing the candidates you want to respond to.

  2. Click Reply above the player.

  3. Select one or more candidates.

  4. Write your message, or click Canned Responses to use a template.

  5. Click Send.

Note: A greeting and the candidate’s name are automatically inserted at the beginning of the email.

To review your sent messages, click the Replies History icon below the player .

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