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Applicant FAQ

How long does it take to submit a video application?

There is no set timeframe for the application process, but it rarely takes more than 20 minutes. VideoApply is designed for preliminary interviews. Employers are limited to five questions and are encouraged to keep them simple. Their goal is usually to gain

an initial impression of job applicants.

Is the interview time limited?

No, with VideoApply, you are in control. You can prepare for the recording and do it at a time and place that suits you. If you need to take a break, you can return to an unfinished application at any time via the same link. However, each video that you submit can’t be longer than 2 minutes.

How many attempts can I make to record a video?

The number of takes is unlimited. You can watch and redo your answers as many times as you want.

Can I skip a question?

No, you can only submit an application if you’ve recorded a video for every question.

Can employers see my drafts?

No, employers can only see submitted applications.

Can I redo my application?

Until you submit a whole application, you can redo videos and edit information. You can’t redo a submitted application.

Can I delete my application?

Yes, you can do this either immediately after submitting or later via your account. See Apply for a vacancy and Manage applications.

I can’t find my application on the Your Responses page

Your application is removed when the employer closes the vacancy. To check if a vacancy is still open:

  1. Ensure you use the same email or social media account.

  2. Try to open the vacancy via the direct link you received from the employer.

  3. If your application opens directly but is not shown in your cabinet, please contact our support team.

Can I use a phone to apply?

Yes, the entire process — including video recording — is supported on modern mobile browsers.

My video is not uploading

Check your internet connection and try refreshing the page. If issues persist, please contact our support team.

I can’t see myself during the recording

  • Ensure your camera is working.

  • Ensure browser permissions are enabled.

  • Try using a different browser. The latest versions of Chrome, Firefox, and Safari are recommended.

I can’t hear myself when I view my recording

  • Ensure your speakers / headphones are working.

  • Ensure your microphone was working during the recording.

  • Ensure browser permissions are allowed.

  • Try using a different browser. The latest versions of Chrome, Firefox, and Safari are recommended.

Which file types are accepted for CVs or portfolios?

You can attach one PDF file and add up to two external links.

How will I know if my application was submitted successfully?

After submitting your application, you’ll see a confirmation screen and receive an email notification.

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